Warranties

Your Carpet is Protected

Running Line

10 Year Limited Wear Warranty

The manufacturer warrants its carpet for residential and commercial use against excessive surface wear, as hereinafter defined for a period of ten (10) years. This warranty is non-transferable, extends only to the original consumer purchaser, and it commences on the date of proper installation. If the surface pile of the carpet wears more than 10 percent (10 %) in ten (10) years, the manufacturer will either furnish replacement carpet of equivalent quality for the affected are at no charge, excluding installation, or the manufacturer will repair the defect.

This warranty applies only to carpeting (excluding stairs) and it does not extend to tears, pulls, cuts, pilling, burns, matting, crushing or damage due to improper cleaning agents or methods or lack of protection under roller caster chairs or damage resulting from negligence, improper use or natural disaster.

To obtain performance of this warranty obligation, the consumer must, within a reasonable time, send the manufacturer proof of purchase showing: the name of the dealer/contractor, the carpet style and the date of installation. The manufacturer must be allowed, at its discretion, a reasonable opportunity to inspect and verify the surface wear.

THE WARRANTY SET FORTH HEREIN AND THE OBLIGATION AND LIABILITIES OF THE MANUFACTURER THEREUNDER ARE EXCLUSIVE AND IN LIEU OF AND CONSUMER PURCHASER HEREBY WAIVES ALL OTHER REMEDIES, WARRANTIES, GUARANTIES OR LIABILITIES, EXPRESSED OR IMPLIED, ARISING BY LAW OR OTHERWISE (INCLUDING WITHOUT LIMITATION ANY OBLIGATIONS OF THE MANUFACTURER WITH RESPECT TO FITNESS, MERCHANTABILITY AND INCIDENTAL OR CONSEQUENTIAL DAMAGES). THIS WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT BY WRITTEN INSTRUMENT SIGNED BY THE MANUFACTURER AND CONSUMER PURCHASER.

Some states do not allow limitation on how long an implied warranty may last or the exclusion or limitation of the incidental or consequential damages, so the limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.


Carpet Specials and Close Outs

Our Carpet Special are first quality runs (unless noted in a specific listing). Typically these “special” products are products that we made too much of or there is some other reason that we have them in our warehouse. The benefit is expectational savings.

All specials and closeouts are sold as is and no recourse.

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